Mudball Studio (“Mudball,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

If you have questions, contact us at fred@mudballstudio.com.

1. Information We Collect

We collect only what we need to operate and communicate clearly.

Information you provide

• Name

• Email address

• Company or course name

• Message details submitted through forms

Information collected automatically

Basic website analytics (pages visited, time on site, device type)

• IP address (used for security and analytics)

We do not collect sensitive personal information.

2. How We Use Information

We use your information to:

• Respond to inquiries

• Evaluate fit for our services

• Communicate about potential or active engagements

• Improve the website and user experience

We do not sell or rent your information.

3. Cookies & Analytics

Mudball Studio uses cookies and similar technologies to operate and improve this website, understand usage patterns, and support analytics.

We may use:

• Essential cookies required for core site functionality

• Analytics cookies to understand how visitors use the site and improve performance

We also use Calendly to schedule meetings. Calendly may set cookies or similar technologies to enable scheduling functionality, remember user preferences, and analyze usage. Calendly’s use of cookies is governed by their own privacy and cookie policies.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect site functionality or scheduling features.

By continuing to use this website, you consent to the use of cookies as described in this policy.

4. How We Share Information

We only share information when necessary to operate the business, including:

• Email and hosting providers

• Analytics and website infrastructure tools

We do not share personal data with advertisers or unrelated third parties.

5. Data Retention

We retain information only as long as necessary to:

• Respond to inquiries

• Maintain business records

• Meet legal or accounting requirements

You may request deletion of your information at any time.

6. Data Security

We take reasonable steps to protect your information, including:

• Secure hosting platforms

• Limited access to stored data

• Standard industry safeguards

No system is 100% secure, but we aim to reduce risk and exposure.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent for communication

To exercise these rights, contact services@mudballstudio.com.

8. Third-Party Links

Our website may link to third-party sites or tools.

Mudball is not responsible for the privacy practices of those sites. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be posted on this page. Continued use of the site indicates acceptance of the updated policy.

10. Contact

For privacy-related questions or requests:

Mudball Studio

fred@mudballstudio.com

Vancouver, Canada