These terms apply to your use of the Mudball Studio website and, where relevant, to the professional services we provide. By using this site or engaging Mudball Studio for services, you agree to these terms.
Mudball Studio is operated by Fred James, based in Vancouver, British Columbia, Canada. Questions about these terms can be directed to fred@mudballstudio.com.
This site is provided for informational purposes. You may use it to learn about our services, book a Strategy Call, and make contact. You agree not to:
All content on this site, including copy, design, and code, is the property of Mudball Studio unless otherwise noted.
The Strategy Call is a free, 30-minute consultation. Booking a Strategy Call creates no obligation to purchase services. The written report produced following the call is yours to keep, regardless of what you decide next.
Mudball Studio reserves the right to decline a Strategy Call or to conclude that a full engagement is not an appropriate fit. In either case, you will be notified promptly and at no cost to you.
When you engage Mudball Studio for paid services, the specific scope, deliverables, timeline, and fees are defined in a separate proposal or agreement. Those terms take precedence over these general terms where there is a conflict.
In general:
All content on this site, including written copy, visual design, and code, is protected by copyright and owned by Mudball Studio. You may not reproduce, distribute, or create derivative works from any part of this site without written permission.
Deliverables produced for clients are transferred to client ownership on final payment, as described above.
We use and recommend third-party tools as part of our service delivery (including Cal.com, Google Analytics, Brevo, and Notion). Your use of these tools is subject to their own terms of service. Mudball Studio is not responsible for the availability, performance, or policies of third-party services.
Mudball Studio provides services based on experience and professional judgment. We do not guarantee specific outcomes, including revenue increases, conversion improvements, or search rankings. Results depend on factors outside our control, including execution, market conditions, and internal decisions.
To the extent permitted by law, Mudball Studio's liability for any claim arising from an engagement is limited to the fees paid for that engagement.
These terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved under the jurisdiction of the courts of British Columbia.
We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of this site after changes are posted constitutes acceptance of the revised terms.